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Circulation Services

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Loan Periods, Renewals and Fines

For how long can I borrow library materials?

The circulation period for materials is three weeks unless otherwise specified. For materials borrowed through our partnership with Quinte West Public Library (Hastinet), there may be some variation due to their policy.

Schedule of Materials, Loan Periods and Fines

Item

Loan Period

Renewal(s)

Daily Fines
(per item)
Book 21 Days 3 $0.25
Bestseller Book 14 Days 0 $0.50
Fast Lane Book 7 Days 0 $0.50
DVD films 7 Days 3 $1.00
DVD TV Series 21 Days 3 $1.00
CD- music 21 Days 3 $0.25
Audiobook 21 Days 3 $0.25
Magazine 21 Days 3 $0.25
Interlibrary loan Varies 1 $1.00
Fast Lane DVD     7 Days 0 $1.00

Payment may be made by cash, cheque, debit, MasterCard or Visa. NSF cheques will be charged a service fee.

Renewing Borrowed Materials

How do I renew items?

Some materials borrowed can be renewed three times (extending the loan period) subject to the conditions outlined below. A renewal starts as of the current date, not when the item was originally due. Customers can renew their materials by contacting staff directly either in person or by phone, or by accessing their “My Account” page through the Internet Public Access Catalogue (IPAC) on the Library website. Interlibrary loans must be renewed by speaking to a staff member in person or on the phone (x 2047).

Why can’t I renew an item?

Items will not be renewed if:

  • There is a hold request placed on the item by another customer or staff member
  • It’s a Bestseller -- a title in high demand that is non-renewable
  • It’s a Fast Lane item – a new and popular title that is non-renewable
  • There has already been 3 renewals of the item
  • The customer’s Library card has expired or will expire before the renewal date
  • The customers’ Library card has fines that exceed $20.00

What happens if I don't pay my fines?

The Library reserves the right to charge fines for materials that have been returned late (past their due date) and for materials that have been lost or damaged. There will be a daily fine charged to the customer’s Library card account for each item kept in circulation past its indicated due date.

If the fines owing on a Library card exceed the threshold of $20.00 owing, the account will be blocked. Patrons with blocked accounts cannot take out library materials, place holds, renew items, or use the public computers. Account and borrowing privileges will be reinstated when the fines have been paid below the $20.00 threshold.

Please note: for materials borrowed through our partnership with Quinte West Public Library, there may be some variation due to their policy. 

Payment may be made by cash, cheque, debit, MasterCard or Visa. NSF cheques will
be charged a service fee.

Maximum Number of Checkouts

The maximum number of items you can borrow at any one time is 50. Additionally, there are some item restrictions:

Reference items and the current issues of magazines may be used on-site only. The library reserves the right to limit the number of popular seasonal material or other categories in which there are limited holdings.

What happens when I’ve lost or damaged something I’ve borrowed?

Members are responsible for all materials while on loan to them, and should report lost or damaged material at the earliest opportunity. A replacement cost of the material (varies according to the material and indicated on the computer record for each item) will be charged to the card and a processing fee of $7.00 per item will also be levied.

The Library will not accept a replacement copy or an item of equivalent value. If replacement cost is unknown (not on the item’s computer or MARC record), the following charges are applied:

Material Charge
Book, audiobook,DVD, videocassette $30.00
CD, mass market paperback $12.00
Children’s board book $12.00
Government publication, magazine $5.00

A customer can bring in an item that was previously reported lost, accompanied by a receipt, for a full refund, minus any overdue fines accrued and the processing fee. The Library reserves the right to deny refunds on items that are damaged or items for which no computer or receipt record of payment is available.