Hoopla

Are you on the go a lot? Wish you could watch some great movies and TV on your mobile device while traveling? Are music or audiobooks more your travel style? The Belleville Public Library has you covered with hoopla digital! 

This streaming service offers thousands of music recordings, audio books, graphic novels, TV shows and movies from major Hollywood studios, record companies & publishers.  Everything is available instantly for your smartphone, tablet or computer.  All you need is a valid library card to borrow up to 5 great titles per month.

Remember, there are no waitlists, holds or late fees!

**NEW** – Hoopla Flex titles

Belleville Public Library patrons now have access to four (4) Hoopla “flex” borrows that can be used at any time on available “flex” eBooks and digital audiobooks. “Flex” titles allow patrons to borrow new, popular, and high-demand eBooks and digital audiobooks. These “flex” borrows are in addition to the five (5) Hoopla “instant” borrows that patrons may currently download each month with their library card. Both Hoopla “instant” and “flex” titles are accessible through the same Hoopla Digital app patrons are already using and enjoying.

What are the differences between Hoopla “Instant” borrows and Hoopla “Flex” borrows?

Instant Borrows:

• Patrons receive five (5) “instant” borrows each month.
• At the end of the month, “instant” borrows expire and then the patron starts over with five borrows for the next month.
• Check out periods for “instant” titles vary depending on the format (book, music, movie, etc.) of the item.
• “Instant” borrows are always ready for check out and multiple patrons can have the same title checked out at the same time. There are no holds and no waiting.
• eBooks, digital audiobooks, comics, music, movies, and TV shows can be borrowed using an “instant” borrow.
• “Instant” borrows are designated by a lightning bolt. This symbol is located above and to the left of the book/audio cover graphic.

Flex Borrows:

• Patrons receive four (4) “flex” borrows that can be used at any time.
• “Flex” borrows do not expire like “instant” borrows do each month.
• “Flex” titles check out for 14 days.
• “Flex” titles can only be used by one person at a time, so they may not be available instantly. Patrons may have to place a title on hold and wait until the item is returned to check it out.
• If a patron reaches their four (4) “flex” title limit, they can return a checked-out “flex” title and borrow another.
• At this time, eBooks and digital audiobooks are the only titles that can be borrowed using “flex” borrows.
• “Flex” borrows DO NOT count towards a patron’s “instant” borrows.
• “Flex’ borrows are designated by a refresh icon. This symbol is located above and to the left of the book/audio cover graphic.

Visit hoopladigital.com to begin enjoying thousands of titles. 

You can access hoopla through your computer or download the free hoopla digital mobile app on your Android or iOS device.

View on your computer

For information on how to use hoopla on your computer, please see our hoopla guide. 

Download or stream to your device

If you are using a mobile device for hoopla you have the choice to either download content to your device or stream directly from the internet.  Once you have downloaded a title to your device, if you need to remove it to free up space, simply return the title and it will be deleted. For more information, please see our guide to the hoopla app.

Daily Borrow Limit error message

In addition to the monthly download limit of 5 titles, there are daily budget limits set by our library that may prevent you from borrowing a title. You may get an error message that says something like “The collective daily borrow limit set by your library has been reached and will reset at midnight. Please browse and add titles to favourites so you can easily access them after midnight”. What does that mean? The library pays for Hoopla monthly and Hoopla takes that monthly payment and divides it up by each day in that month. When patrons check out items, each check-out costs something. Different eBooks, audiobooks, movies, binge passes and other content all have different prices. So when a patron checks out an item from Hoopla, the price gets deducted from that daily amount. Eventually, all of the money for the day is gone and no one can check anything else out that day. The limit resets at midnight, so you can try again the next morning.  

If you require assistance, try Hoopla Help, phone us at 613-968-6731 ext. 2037, or email us at infoserv@bellevillelibrary.ca.